Shipping policy

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,95 € per order.

From an order value of 70,00 $ onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:



From an order value of 70,00 $, we deliver shipments to foreign countries free of cost.

Provision of digital content:


 
Digital content (data created and delivered in digital form) is not subject to shipping charges.

Digital content will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).


Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
 

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Customs & Import Duties
For orders shipped within the EU, UK, Norway, USA, Canada, Australia, New Zealand, and Singapore, all duties and taxes are included in your order — no additional customs fees will be charged on delivery.

For orders shipped to any other destination, your order may be subject to customs duties, import taxes, or fees charged by your local customs authority upon arrival. These charges are determined by your country's customs office and are the responsibility of the customer — they are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before placing an order.



Accepted Payment options


via PayPal Checkout:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via instalment purchase
-  Payment by invoice (via Ratepay)
- Payment via Apple Pay
- Payment via Google Pay

via PayPal:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via instalment purchase

via Shopify Payments:
-  Payment via credit card / debit card
-  Payment via Shop Pay
-  Payment via Apple Pay
-  Payment via Google Pay
-  Payment via Klarna

In case of questions, please contact us at the contact details mentioned in the Legal Notice.